Contact Information

Thank you for choosing Aura Stow. We are dedicated to providing refined, functional, and elegant home organization solutions—including desktop organizers, wardrobe hanging bags, and under-bed storage containers.

If you have any questions regarding your orders, product specifications, shipping, or returns, please get in touch with our customer support team using the details below.

Business & Contact Details

• Store / Brand Name: Aura Stow

• Legal Business Entity: G EAGLE AND CO

• Customer Support Email: [email protected]

• Physical & Mailing Address: 4208 Henty Hwy, Haven VIC 3401, Australia

• Official Website: http://wcwn1i-ff.myshopify.com/

• Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)

How We Can Help

Our support team is happy to assist you with:

• Product Inquiries: Questions regarding dimensions, materials, or assembly of desktop cabinets, wardrobe hanging organizers, and under-bed storage boxes.

• Order Status & Tracking: Updates on package processing, dispatch status, and carrier tracking.

• Returns & Refunds: Submitting return requests or reporting damaged/missing items upon delivery.

• Wholesale & Corporate Inquiries: Bulk ordering and commercial partnership opportunities.

Expected Response Time

We aim to reply to all email inquiries within 24 to 48 business hours (Monday through Friday, excluding Australian public holidays). Inquiries sent over the weekend will be answered on the next business day.